At Renown Power, we are committed to safeguarding the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, purchase products, or engage with our services, including our range of Earthing products.
By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, mailing address, and other similar contact information.
- Payment Information: Billing address, credit card details, and payment transaction history.
- Purchase History: Records of products purchased, preferences, and inquiries related to our Earthing products.
- Website Usage Data: IP address, browser type, device type, and browsing activity, collected via cookies or similar technologies.
- Communication Data: Feedback, queries, and interactions you have with our customer support.
2. How We Use Your Information
We use the information collected for the following purposes:
- To Process Orders: Fulfillment and delivery of your purchases, communication regarding your orders, and processing payments.
- Customer Support: Addressing questions, product inquiries, and troubleshooting issues related to your Earthing products.
- Marketing & Promotions: Sending promotional materials, special offers, and updates on new products or services (with your consent).
- Improvement of Services: Enhancing our products, website functionality, and customer experience through analysis of usage patterns and feedback.
- Legal Compliance: Compliance with legal obligations, resolution of disputes, and enforcement of our terms and conditions.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share information with third-party vendors, such as payment processors, shipping companies, and marketing service providers, to assist with order fulfillment and customer services.
- Legal Requirements: If required by law, or in response to valid legal requests, we may disclose your information to governmental or regulatory authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the protection outlined in this Privacy Policy.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website by:
- Remembering Preferences: Storing your preferences to provide a more personalized browsing experience.
- Analytics: Tracking website traffic and usage patterns to improve our services.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. These include encryption, secure payment gateways, and restricted access to sensitive data.
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to your personal information at any time.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal limitations.
- Opt-out: You can opt-out of receiving promotional communications at any time by following the instructions provided in the communication or by contacting us directly.
7. Children’s Privacy
Our products and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a minor, we will take steps to delete it.
8. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Renown Power Email: [email protected] | Phone: 0120-4117295 | Address: E-20 First Floor Sector-3 Noida UP, India